2010年9月17日 星期五

Why Try Best MSP Software For Cost Effective Network Management

MSP software for cost-effective network management is a necessity because today computing is an essential part of everyone's daily life. Commerce without computing would be unthinkable today and this is why businesses are looking to using the best processes in order to manage finances more effectively. Computing is also very widespread and will touch every business in some way or another. Therefore, modern businesses that wish to thrive have to use the best technologies so that they can make the right decisions. In addition, modern technologies are significantly better and are playing a major role in helping in dealing with higher workloads.

Using MSP software for cost effective network management helps in increasing profitability and it also can be done without paying a lot of money by way of operational costs. With the help of the right MSP software it is possible to monitor and run management functions more effectively and in addition it is also possible to enjoy service automation.

Before actually selecting MSP software it is important to establish that it boasts of appropriate features. For example, it must be able monitor devices, work remotely, and should address issues such as patch and SLA management as well as desktop management and more. Properly chosen, MSP software will provide useful tools that will help to ensure managerial functions are performed remotely and this means managing the customers will be easier, more efficient and more effective. The most notable benefits from using the best MSP software include proper handling of customers in more proactive manner and response times will also be very quick. Actually, MSP programs will provide the ability to handle as many as 500 different customer devices per technician and automation of various tasks too becomes easier which leads to significant savings in terms of costs of operations. It also means offering better as well as consistent service which maximizes customer satisfaction levels. There are a number of features to look for in MSP software but none is as important as being able to affect remote patching of desktops and servers. Furthermore, the software must also be able to do automated distribution of software as well as scripts to remote personal computers and servers.

It is only necessary that a company uses correct MSP software which will help in reaping numerous benefits such as instant remote control that in turn will lead to connecting various devices in double quick time.

There no doubts the fact that unless and until companies succeed in optimizing network management round the clock they will not find success to the extent that they really should. It hardly matters what size the company is because each can only benefit from using cost effective network management. It is therefore necessary that only the best and most appropriate MSP software be selected so as to properly deal with complexities of a modern business.

Need For Managed Service Provider Software

In a different manner and context the bard of English literature had mentioned about the dilemma mankind faces when up for making a selection. Is this the right choice or not is the question that plagues the mind long even after having finalised the decision. How to choose the best managed service provider software for the network of an establishment is also one such issue that keeps everyone in a dilemma.

The straight forward response or answer to that question no doubt would be that it is dependent on the benefits that one desires to achieve from this selection. There are however certain basic features that all MSP claims to be inherent with their product. Every MSP provides information about the network as a complete entity. They also are capable of percolating the solution to a problem of the network from one single access point. Customisable to the ever changing business process which is directly linked to the changing market scenario is also one more feature that every MSP claims. If these so claimed features were to be changed to reality how then would it effect the real enterprise functioning or the network managers job would be the guiding factor for choosing the best managed service provider. It has to be remembered that managed service is a system where a third party is maintaining and motoring a clients resources. In turn the client pays money to the Managed service provider for the service. It is therefore essential that the chosen MSP is a proactive one. Meaning, the service provider should not wait for a defect to occur for fixing it, rather be able to sense the defect before hand, indicate and initiate corrective or preventive measures.

If Murphy's Law is to be accepted, then it is a well established probability factor that a breakdown of the network is inevitable even with all proactive agents at work. The MSP in such a case should be able to respond quickly to the situation and restore the network back to its normal function swiftly.

A network without the data and the application programs running on it is of no use. In case of a crash or break in the network there would be need to restore the complete system to a point where everything was clean. For this reason the MSP should have been taking regular backups which would be used during the restore process. IT field is a volatile and ever changing field. Market changes being brought to the notice of the management as well as advising how the same could be implemented on the existing enterprise wide network is also another factor to be considered while choosing the best managed service provider.

Security of the network, more so the data which is critical and could be misused if available to wrong people is an important factor for consideration while selecting an MSP. MSP that implements a strict and secure system is the best choice.

Credentials of the managed service provider are one other important aspect to be checked and verified prior to deciding on the particular one. Obtaining reference of MSP projects provided and running at other installations would be a good method to check the MSP's authenticity and effectiveness. These guidelines are sure to help in answering the question of how to choose the best managed service provider.

2010年9月16日 星期四

A Few Clues To Reveal How To Choose The Best Managed Service Provider Software

Learning how to choose the best Managed Service Provider software is an important step for every company, no matter how large or small it may be. This is because it is important for these companies to have some solid protection from frauds and in addition such software can also provide an answer to risk management and help a company meet its different objectives.

It is also important for companies to understand how to choose the best Managed Service Provider software because only such software can help with effective management of online websites. In addition, the software needs to be able to handle security issues and do things such as back up information and even do some much needed storage of data. Managed Service Provider software is also able to take care of important issues in the most reliable manner possible. Managed Service Provider or MSP software is able to provide many different types of solutions for managed information technologies. Before actually picking this kind of software it is important to look at the kinds of solutions being offered by the software. The software to be useful should provide management of web server solutions and in addition it should be able to manage IT service and improve data storage and ensure maximum information technology security. The main reasons why it pays to use an MSP software is because the software is able to help a company stay on top of customer servers and desktops as well as can handle networks and a lot more. For example, it handles hardware and software as well as can perform inventory tracking. It also can provide automated server as well as desktop maintenance tools and in addition can also take care of remote support.

The MSP software should be easy to setup and there should not be any need for having to train staff or add additional hardware in order to run the software.

Another way of determining which the best MSP software is for your company is by looking at how well they secure the company's IT needs. IT security is a very major issue and must be protected to the utmost. A security breach can be minor but it can also be catastrophic and so it is up to the company to pick the best MSP based on how well the latter is able to keep the company IT world secure and safe.

The MSP software must handle more than web servers as also IT security because it is equally important to buy software from a local MSP. This is because in case there are problems for which the MSP must visit your office, then costs will be lower when dealing with a local MSP. Using MSP software can help in solving about eighty percent of all normal computer problems and it also ensures having round the clock monitoring support as well as troubleshooting support. Identification of potential problems is better done through MSP software which can also prevent the problems from occurring by use of real time remote monitoring. The right software helps in cutting costs, building revenues and delivering better services. As long as one understands just how to choose the best Managed Service Provider software there is a good chance that this software will provide numerous benefits and minimize risks and so will give any company an advantage over its competitors. Such software is also, in most cases, affordable and so this is another good reason why it pays to make use of it.

2010年9月15日 星期三

Finding Deciding Many Benefits Of Remote Monitoring And Management Software

A number of institutions are thinking about the gains of remote monitoring and administration software inside of the existing job industry. The opportunity to monitor the creation of laborers and measure the demands of persons is an crucial organization requirement. Businesses benefiting from this pc computer software are typically IT departments, managed service providers or BPO operations. Small firms and independent contractors are realizing the energy of administration software plan and investing in integrating this option inside their regular operation.

Remote monitoring software offers the potential to glimpse at all activity by an employee or purchaser. This application is typically created specifically for any small business based on their needs. The software presents insight to the pursuits normally used and makes it doable for the employer to appearance for techniques of development that will encourage corporation development.

IT departments make use of remote monitoring software to assist shoppers with technical problems. The ability to look at and complete on a customer's laptop computer or personal computer remotely is key to some IT specialists. Clients are provided with additional than a resolution but a the peace of mind that the technician is able to seem at all the mistakes they've encountered. This option saves time for your buyer and the IT technician.

Managed services providers seek administration software to aid using the upkeep of loads of databases of data. Institutions may well perhaps acquire management application from a third party institution that items technical service for just about any troubles they may possibly can come across. Managements software package system differs dependent upon the business desires with the agency, some organizations demand application that combines schedules or balances checkbooks. Numerous software program corporations provide alternatives that is usually customized.

BPO businesses take advantage of the using monitoring software to observe their telecommuting employees. Many employees working from home are monitored by the applicant ions they use inside program of business hours. The application could be installed within the telecommuting representative's laptop computer or pc and is only activated when the user symptoms in to work for your BPO company. The utilization of this software package may seem like spy ware yet it provides enterprises with the assurance how the purchaser assistance representatives are only using do the job connected components throughout a specific time.

Other telecommuting positions make use of checking software to be used for advertising and marketing and promoting purposes. Advertising companies browsing for to provide info for web site views may utilize a software to count viewers to some a number of website. Individuals making a request social networks have can come to be common with this particular technique because they are in the position to allow a similar program to retain observe of the viewers to their personalized web page.

Companies seeking for to enhance industry scores, present a census quantity for purchases or simply retain observe of firm generated to a net web page or establishment utilize administration application system just about every single day. Experts are in a very placement to obtain certification from the available software system to current better service for their employer. Many applications are made especially for the business's wants.

Customers are usually acquiring the positive aspects of remote monitoring and management software package. Corporations seem for using the applications to provide very much better customer care or study the demand of shoppers. Several organizations may ask the consumer to participate from the use from your application to aid with improvements, yet each purchaser need to know that some checking software can cause damage to protection systems.

2010年9月14日 星期二

Advantages Of Utilizing A Remote Network Management System

An efficient business organization requires the performance of many technological components. By introducing a network for the management of computer operations, businesses have been able to measurably increase profitability. The advantages of incorporating a remote network management system to administer ones network of computers are great.

 

One of the advantages is the management system can completely manage ones entire network. Network systems keep track of all the components such as the servers, programs, connections, the router and hardware. A remote network offers a business the opportunity to make other business management issues be the focal point.

 

Another advantage of a remote system is that networks can monitor the system twenty four hours a day, seven days a week. If the remote system encounters trouble, the difficulty is automatically reported. And, most systems can potentially keep track of issues surrounding the computer network which do not receive much attention. Issues which can potentially be monitored include energy levels, the temperature of the operating environment and the quality if the air. Remote networks can even monitor the wind direction.

 

A very large benefit of a remote network system is that of better security. Remote networks give businesses the ability to manage each user on ones network. The accessibility of an end-user can be remotely modified at any time. Network systems offer reports on individual user accounts or a system wide user report. One can conduct system audits, track user activity and potentially produce a thorough log of all actions on the network. This functionality can provide a business network that is much more secure.

 

One of the largest benefits is the ability to access any computer on the network from a remote location. With this ability, one can identify troubles swiftly with out going to the place where the computer is physically located. A business can designate a person to be notified in the event there is impending difficulty involving a computer to avoid disruption. Plus, the designee can remotely obtain status of online and even offline computers.

 

Yet another benefit of a remote network is gateway networking and mesh networking. Gateway networking gives businesses the ability to securely access and manage files on their internal network. Gateway networking also gives businesses network printing capability. Mesh networking, on the other hand, allows businesses to manage an electronic device such as a kiosk or point-of-sale register. This type of networking of devices can potentially make ones business operation much more seamless.

 

One more advantage is network systems have the ability to oversee numerous computers. The business can store passwords locally to make remote access to individual computers easier. The remote network can view the technological needs of the computer system as a whole allowing the business to respond more efficiently.

 

A remote network management system is a good way to supervise computer assets and ensure the proper functionality of ones entire network. One can more efficiently monitor the computer system by knowing the status of every computer on the network at a moments notice.

2010年9月13日 星期一

Beginners Primer For System Management Software

System management software is what is used to implement, manage and monitor distributed systems. The benefits can be massive, subject to the caveat that the company and its operations are big and distributed enough to warrant such a system. At some point of growth, it becomes unfeasible to run around doing manual deployment, collecting paperwork and electronic data, and then have dedicated staff working to maintain centralized records.

 

This is where system management comes into the picture. If feasible, the company will benefit in all aspects. This includes lower IT and staff requirements, improved information sharing, enhanced security and the ability to automate monitoring and data collection.

 

Installation & Management: The biggest benefit is in the form of automation of new installations and upgrades. If a company has 10 computers in the same office space, it's not that hard to do installations individually on each station. But that's out of the question for companies with hundreds or thousands of computers housed at different locations. When a company starts using servers and system management software, the whole process suddenly becomes automated, and needs less staff and less time.

 

Cost Reduction: There are no ifs and buts as to the cost reduction capabilities, regardless of the size of the company. Even for small companies, the only caveat is whether or not the company is capable of buying system management software and hiring a sys admin. Once these expenses are taken care of, the benefits in the form of lower IT costs are immediate and long lasting.

 

The savings start piling up because it is now cost-effective for the company to install new software and systems. Possibilities open up, including ERP and other enterprise level client server based architecture systems. The company has the capability to expand, move to distributed locations, and start adding new processes to its operations. What starts as an IT help tool ends up triggering massive changes in the company's work flow, distribution, reporting capability and productivity.

 

Security: System management has a huge impact on IT security. The same security settings are implemented on all stations, and any new policies are remotely implemented instantaneously on all the stations. Users can access any station and get the same settings and data, made possible by settings that apply to specific usernames and job or department levels. This makes the network more capable of withstanding external attacks.

 

Security patches and critical updates can be done instantaneously on all stations without any extra effort or manpower, which reduces the window that attackers can use to take advantage of bugs. The network gets centralized enterprise anti virus and malware protection. Even the data is more secure as regards hardware failure or data corruption, since everything is stored on servers with a backup system.

 

Monitoring: Monitoring capability on the network is one of the biggest advantages, in addition to the cost benefits and automation capabilities. The network can be monitored for both network usage patterns and employee behavior. It helps the administrators improve network capabilities, and the management to observe and follow employee work patterns and performance.

 

To summarize, the immediate advantages of using system management are very much real and the possibilities even bigger. End of the day, each company has to make an informed decision about this based on its own size and growth curve. A cost benefit analysis to figure out the ROI of system management software would be a good place to begin.

2010年9月10日 星期五

The Benefits Of Using Automation Items

While you operate your business you know that your going to have many different things to take into consideration. However, you could find that some of your work can be taken care of by using automation software. The problem is that you might not know all of the positive aspect of using these programs.

 

Before you end up buying one of these programs you will want to know that they can cost you money. By knowing that and all that it will do for you then you can see just how good of an investment it will be for you. However, you will also want to make sure that you can have enough time to recoup the investment that you made.

 

One reason to use this is you can find that some of them are not going to require any input from you. That will be a nice thing because then you can just set it to do something at a certain period of time and it will be done. Kind of like you can set your virus program to do a scan once a day at a certain time period.

 

Another benefit is that you will have more free time to do some other things that your business needs to operate. You can find that this will be a great way for you to get more of the things done at your business. For instance, if you are in marketing on the internet you can find a program that can submit articles to many different places. However, if you did it on your own you could end up having to spend hours just signing up for these directories.

 

Something else that will be nice is you can find these programs are readily available. For most of the things that you are going to be doing you will find that you can get the programs easily. However, they might cost some money it will be money well spent since you will be able to get more things done quickly.

 

You might think that this is going to be specific to only one thing, but it is quite different because you can find them to cover many different topics. Some of the topics are ones that you will want to have automated such as emailing, but you might find that some will automatically generate bills for you, take care of the payment for you or other things as well.

 

You could discover that you can complete more things than what you thought you ever could. By having these you can find that you will be able to get more things done than what you could before. Even though you might end up thinking that your not getting as much done you will see that your actually getting more done than what you thought before.

 

You might not have heard of IT automation software before, but you will want to discover the reasons why you will want to use it. After you have found those reasons you will not go back to using anything else like you used to.

2010年9月9日 星期四

Your Computer Problems Will Be Resolved With Remote Management Software

Remote management software is the natural progression for managing information technology (IT) challenges. With an ever expanding catalog of software applications and networking functions, the expertise of professionals trained in computer science has become indispensable to even the smallest of business offices.

 

In the infancy of the development of personal computers, the Internet had yet to be discovered. Twenty-five years ago the term World Wide Web had yet to be invented. It was not until the early 1990s that the concept of the Internet began to evolve. It is safe to assume that the proposal left some non believers figuratively scratching their heads. What has become commonplace and taken for granted was once virtually incomprehensible for the average consumer.

 

The dawn and development of the Internet has brought mixed consequences. Users may loose some level of privacy and receive unwanted emails advertising unwanted products. Online social networking has created a haven for child predators. Despite these negative effects, sometimes there are useful and meaningful consequences to the Internet. Enabling computer consultants to resolve computer issues and learning challenges is certainly a good thing.

 

RMS has several functions. You can expand access to your networked computers (Intranet) to the great big world of the World Wide Web, i. E., the Internet. With relative ease and for a minimal cost, users of personal computers and Apple computers can have access to a computer expert knowledgeable in their particular application or operating system.

 

Remote management can be effective for the smallest and largest of businesses. You may be a single user of a personal computer, or you may be the manager of a company with 300 networked computers. In either case, your remote consultant can keep work flow going and train employees to use new and updated applications.

 

It has been discussed that RMS facilitates training, but it is also very useful for fixing problems that require the expertise of a professional computer consultant. A phone call or an email can serve to advise the consultant of the facts surrounding the current problem. The computer expert can log on at any time, and work to solve the problem with or without the presence of the subscribing user. The flexibility of the RMS programs works well in either instance, the computer consultant working alone or in concert with the user.

 

Training can be another function of RMS. Sometimes new and unfamiliar applications can seem like a series of brick walls to the new untrained user. Remote training sessions can be set up where the trainer and the trainee are actually seeing the same screen. This allows for some practical experience, as opposed to merely reading a computer manual. Since the training is effective and efficient, the new user quickly becomes adept at the new application.

 

Whether you are operating a small or large business, or even for your own personal use, remote management software has a lot to offer. It saves time, it saves money and it allows for the building of virtual teacher and student relationships that will serve you or your business well.

2010年9月8日 星期三

Why Use IT Managed Services

If one looks closely at IT managed services, one can understand that it is an area where information technology management is key. Although, some individuals do not understand the many different process which exist as part of such a system. Therefore, if one is interested in becoming involved in IT, often one has to go through a great deal of education and training in order to do so.

 

However, most important to success within the field is the ability to understand a variety of applications and processes which are used within this realm of Internet technology. These may include, but are not limited to, the ability to work remotely, providing uploads and other services which clients need in order to be able to download automatic updates and security patches to their systems. In addition, one also can stay connected with their client base over a shared network and can conduct business in the virtual realm rather than spending a great deal of money and time on travel. However, with as quickly as technology progresses today, especially with all the new applications and processes associated with net books and smart phones, it can often be hard to stay ahead of technology when it comes to knowledge regarding same. Still, the more one can stay on top of new trends, the better chance one has of landing a job in IT both now and in the future. For, as technology advances, so too other areas of science and technology. Therefore, there is no doubt that individuals with knowledge are going to be some of the most powerful individuals in the world of IT.

 

 

Of course, if one wants to sell customers on products, security patches or software upgrades, one is going to need to know the benefits which the various applications can provide as well as the applications. In addition, one need understand the different processes related to automatic downloads and how to turn such automatic processing both on and off through the computer control panel so that one can still download data more quickly and allow automatic updates when and where possible to avoid missing any important security patches or software upgrades. However, one may still want to check the manufacturer website on a regular basis to assure that such a patch or upgrade has not come through while automatic updates were turned off. As for where the terminology related to this area of IT came about, it is neither copyrighted or proprietary and remains open to use by all. Although, it is a phrase and often a title used quite frequently within the area of Internet technology. Still, as there is no clear ownership, the phrase does a good job of defining the exact responsibility of IT personnel which is to manage IT services which are distributed to clients worldwide.

 

While process improvement and the increase in processing speed of downloads and other functions are a key part of managed services team responsibilities, assistance relating to products from vendors or technical assistance is not. Although, there are also business management functions, methodologies and frameworks associated with same. As such, this area of IT covers a large area, which at times, can be hard to define in its entirety due to the broad scope in which team members operate.

 

Whereas, operational concerns are also key in overall improvement are often related to information technology and are in turn seen as an integral part of operations architecture. Although, one may want to note that this area is different from internet technology development or application support. Still, it is a valid area in which automatic updates and other automatic processing are included. Therefore, it is still relevant when it comes to managed services as related to Internet technology.

 

To this end, software written for sale or development of microprocessors are not often seen as part of managed services team responsibility; However, systems used by business and marketing often are. Regardless, if one has the knowledge and power to withstand employment on a IT managed services team, most likely one is opening to the door to many other future opportunities as well.

2010年9月7日 星期二

How To Use Software IT Management Applications In Education

Any time one is away from the office, one risks the chance of having left important data back at the office. Today, with the advancement of Software IT Management remote applications, one can not only manage a customer base but also access data and files from a remote location. Still, most such management software is used in order to keep customers updated on a variety of changes to software one may have purchased from such a company. Therefore, one no longer has to carry around bulky files and other information as most such data is easily available with a few clicks of the mouse from anywhere in the world.

 

Also, while remote applications have existed for some time, now individuals are using these remote assistance programs not only to access data and files but also as a way to create, deliver and manage a variety of software applications through efficient downloads from a variety of servers. However, one must be cautious though and assign password user ids to such a system in order to protect the privacy of the individuals and any data being used at the time. So, while it is a good thing that this software exist, it is also necessary to take extra safety precautions when using same.

 

Regardless, such software can be very beneficial in relation to having access of such information while away from the workplace. For, it can allow individuals more freedom in scheduling along with the ability to access such data rather than having to carry heavy files around to a number of customer locations, or spend long hours upgrading software while at a customer site. So, while it may take a little more effort when it comes to security, the extra effort is easily worth the sacrifice.

 

As to which applications such software can provide, these often include, but are not limited to, software that allows a business to stay in touch with their worldwide customers, automatic security patch and software upgrades where desired, the ability to turn off such automatic updates during downloads or while upgrading software. To this end, if one plans on using such software over the long term, one may want to accept automatic updates so that one does not miss any important security patches or software upgrades.

 

Other features include, the ability to access and troubleshoot customer software from a remote location, the ability to deliver download files of software security patches and upgrades and to have an ongoing virtual relationship with a customer base over time. As such, today there are several companies which offer a variety of IT management software. However, some are no doubt better for some applications than others. Therefore, it is good to know which applications one desires to use form a remote location before installing such software.

 

In addition, when one uses such software, one often sees greater flexibility in scheduling, higher speeds of processing and an overall competitive nature when it comes to supplying such software. In addition, one can also see greater manageability, security and customer service by using such management software. To this end, this can often be important software for anyone working as an IT Manager or as part of an IT management team.

 

In addition, during this day and age where most individuals live both in a physical and virtual world, individuals often need assistance with a variety issues related to educational, gaming, technical and other applications. Having such software can help one better understand the virtual applications in these and many other areas where technology is heavily used today. Also, if one is having issues and can access and download information along with support files, one has a better chance of being able to both troubleshoot and solve any difficulties one may be having with educational software, gaming software or other technical issues.

 

Although, whether one is going to use the software to access data files remotely, or to manage applications at a customer site from a remote location, there is no denying the value of such software. For, one can save a great deal of time and money when using software that allows one freedom from travel where possible by the use of remote applications and troubleshooting, not to mention having the ability to assist in problem solving by having a direct line to the company who provided such Software IT Management applications.

2010年9月3日 星期五

Network Monitoring Software Plans For Businesses

Network management software is a way to manage all of your internet connections with one system. Your office can connect several computers and wireless devices to one system for efficient and clean operation.

 

Protocols are kept track of in the software and any discrepancies or issues found by the software will be recorded and the data kept. The IT can then make an easier determination regarding the component that is not connecting properly and why. Any trouble that the program sees with a device will be isolated and the appropriate data recorded.

 

There are routine things that are checked by the company IT or technical team. The recorded data can alert the IT of any existing or potential future problem facing a device. The specific device will also be noted. The IT will be able to retrieve the information as needed and can use it for reference to fix a problem.

 

The responsibility for the maintenance of the system ordinarily lies with an IT, or information technologist. This is the party that everyone calls when they can't connect to their server or their device is not communicating with the rest of the devices in the network. If the IT has the quick access tracking of all the devices on the system the problem can be more easily isolated and subsequently, solved.

 

Managed devices, or the specific components that are connected to the system, are the computers, laptops, printers, and any other electronic office machines that are used together and may be linked to each other. When you connect them all they are capable of receiving data from each other automatically. For example, if you have three computers on the network and all all entering bookkeeping data, you can go to any one of the computers and have all of the information viewable on that computer. When something is entered into one, they will all receive and display that data as long as they are linked and synced properly.

 

As you might imagine, this is a relatively complex system and when it runs smoothly it's very convenient and efficient. When one or more of the machines goes offline, or has a connectivity issue, you can only guess that this could be a nightmare for the IT that has to search out and discover the errant computer.

 

 

The office will stay up and running more easily with the use of a good management program. With the ease of diagnosis that is available to the IT you will see better productivity levels. It will become much easier to troubleshoot with data readily available and easy to read.

 

NMS, otherwise known as network management software, will become the core of your device pool. You won't know how you managed without it. Your connected devices will be monitored and analyzed on a regular basis to create a troubleshooting and proactive problem solving climate for the information technologists. Data relative to the performance of your electronic devices will be collected, stored, and placed in an accessible position for easy retrieval by the technical team responsible for your IT issues.

2010年9月2日 星期四

Distant Full Screen Management Enhances Efficiency

When using remote desktop management programs you can free up your IT for other tasks. It will be much easier to fix and improve the performance of the computers in your network. Computers outside of the network can be repaired as well if they are set up on the system. The IT or repair person will be troubleshooting remotely but will see the same desktop screen that you have up on your computer.

 

The idea here is that if you are having issues with your computer you can contact an IT or computer repair shop to help you repair it and get you back to work without dismantling the office and packing up the computer to take it to a shop.

 

This works well for larger companies, too. Imagine the busy IT having the ability to access the computers used throughout the building to troubleshoot an issue. The problem could be fixed in very short order without him or her having to physically walk across the company campus to access the computer with the glitch. These tasks can be more efficiently accomplished with the use of a high speed transfer rate that's available in the remote programs. The applications on a computer can be updated or changed, performance checks performed, or downloads can be deposited onto the recipient desktop. The user doesn't need to close what is being worked on for the tech to access the computer.

 

The tech will see a full screen desktop as it appears on the computer that is having the problem. Any screen shots the tech observes that could be significant to solving a problem can be saved. How many times have you received an error message only to forget which number the error states? Remote computer performance can be watched by the tech and any information that is relevant to the problem can be recorded. The IT will be able to discover what the user is experiencing, which is much easier and more effective than the user trying to explain the problem to the tech. When the troubleshooting is complete and the tech knows what should be done to fix the problem, any action needed can be performed remotely as well. The computer can be shut down and restarted, hard rebooted, or whatever needs to be done. There are different types of remote desktop control software. Some provide only the simplest access and some provide full access including the override of a computer completely. Basic access levels include the interactive access and the capture capability for screen shots.

 

A medium access program will likely include screen cast recording, shut off capability, chat with the remote user, applications lists, monitoring of the performance, inventory information, and the option of printing out all of the information.

 

If you are interested in using a remote desktop management program to expedite your company's computers, the premium type program may be what you need. This type will cost a bit more, but will include all of the features of the basic and medium feature programs plus PC scheduling capabilities, inventory of processor data, printer performance, disk drive data, OS hot fixes, and folders containing programs.

2010年9月1日 星期三

Patch Management Software Provides Automated Security Choices For Now

Patch management software has become more popular over recent years with businesses both large and small. Frequent fixes to the windows operating System fix security issues and sometimes add functionality to the programs. They have also gotten the consumer used to the fact that most programs require patches.

 

Most computer owners will permit windows to manage, download and update patches automatically, as they feel it is important. However that is a limited operating patch program and does not address all the needs of a business in terms of security updates and fixes. A business has much more at stake and usually many more potentially vulnerable programs than a normal computer. Prior to release of the new patch update programs businesses could spend a lot in employee labor ensuring that all programs were upgraded and updated.

 

However the software patch management programs have taken much of the burden off the workforce and allow these operations to be configured and executed automatically. Whether a company has two machines or an entire network of machines spanning the nation, the need is the same, to keep up to date. While formerly one or more employees might be dedicated strictly to updating and securing all the machines in a location, new software programs have freed them for more profitable duties.

 

These programs usually have a special console and it may well be located on a single master machine on the network. The master console can determine which programs should be patched and which should be overlooked. The user can also determine from which website a patch should be downloaded.

 

Most computers on the network have specific functions and some will have different programs to carry out those functions. A management program for fixes and patches can scan the system and update those programs requested. Unlike a macro the programs can be configured to scan each machine or their own contents and then apply only those patches which are necessary for that specific machine.

 

There are generally two types of management software for patches. The first type is an agent based management solution. Management programs that use the agent have a program installed on each machine, which performs a scan of the machine. This agent then downloads and installs necessary fixes and then sends a message to the central machine concerning what programs are installed and updated.

 

Other types of management programs use a central machine as the controller. This central computer with a program on it scans each of the machines in the system applies the necessary system changes on the targeted computers in the network. This is known as agentless management in that the only requirement for the other machines is that they be connected to the network, instead of the internet as is required for agent based solutions. The agentless type of management software requires more direct supervision than the programs which reside on individual machines.

 

At one time, the labor was intensive to maintain security and upgrades on computers in large networks, the entry of patch management software has cut the costs considerably. Automatic management programs for the home computer user are widely accepted. Businesses and corporations on the other hand have wider considerations and the labor required, the amount of bandwidth used, and the security needs of the business should enter in to the decision of which type of automated software is best.